Returns Policy

Last updated 2026.10.19

  • Unopened items can be exchanged or refunded within 7 days of receipt.
  • Food, medicines and opened cosmetics can’t be exchanged or refunded.
  • If an item is defective or we sent the wrong one, 3GO will exchange it at our cost.
  • Korea Delivery orders ship internationally, so return shipping fees may apply.

For exchanges or refunds, contact us on KakaoTalk or visit the store.

Get directionsCall usChat on KakaoTalk