FAQ

Common questions before using Korea Delivery and the Buying Service.

Korea Delivery

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Where in Korea do you deliver?

We deliver anywhere in Korea, including Jeju and other islands. Island areas may incur an extra fee.

Who pays customs fees?

Any customs duties or VAT are paid by the recipient.

Can I track my shipment?

Once shipped, we'll send your tracking number via KakaoTalk.

Buying Service

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How much is the service fee?

It depends on the item price and how hard it is to get. Your quote will show both the item price and the fee.

Can you buy anything?

We can't buy items whose sale or export is restricted by law.

Can you ship straight to Korea?

Yes. Just choose Korea Delivery as your delivery method and we'll walk you through it.

How do I pay?

Once you approve the quote, you can pay by QR code, bank transfer or card.

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